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Frequently Asked Questions
Frequently asked questions with the GoComputek team
You've got questions, we've got answers!
We’ve proudly been in business since January of 2005.
We offer three main services: Managed Services, Cloud Services and Project Services. Everything else stems from there!
We primarily only service businesses and although we have provided in-home services for some individuals in the past we are not setup to be an in-home service.
We begin by understanding your business: business culture, business needs, it’s people and the current IT systems in place. Afterwards, we focus on establishing a strong line of communication with our liaison at your organization and make any urgent changes needed. Meanwhile, we begin supporting your current IT infrastructure and simultaneously start to implement new IT management solutions and other IT tools that aid us in the monitoring and supporting of your systems. Before you know it it’s hard to imagine life before GoComputek.
We don’t limit ourselves to a select group of industries but over the years we have specialized in certain industries which are: Healthcare, Manufacturing, Distribution, Logistics, Legal and Professional Services and Finance.
Absolutely! We even have a proprietary technique called the “smart cloud strategy” wherein we look at how our customers can best be served by migrating specific services to the cloud to optimize their IT systems. When implemented correctly, the cloud becomes indispensable in helping an organization cut expenses, expedite growth and optimize operations.
We like to say there is no comparison! But, if we must compare, then we would say: We deliver an unmatched, personalized approach to support and implementation while maintaining an unyielding commitment to excellent customer service, security and technology. If that doesn’t convince you then check out our 100% Money Back Guarantee!
Yes of course. In fact, we specialize in just that! Contact our sales team to get started right away.
Yes of course. We work with many businesses that have in-house IT departments and assist with a variety of different services including consulting, risk assessments, on-site IT staffing, installation and training.
At GoComputek, we work hard to provide
best-in-class IT services
When you partner with GoComputek,
you can expect
We like to keep our negotiations simple so that we can focus on what matters most to us- our customer’s needs
We believe that the best kind of job security will always be the one that is associated with a satisfied customer
Our work comes with the kind of personalized, professional touch that will help your employees engage and succeed
We’ll implement the right solution for your business while maintaining a ten to fifteen year outlook on technology for a greater overall return on investment
Our high security training and regulated industry auditing background has prepared us for our times and gives us a unique advantage over our competition
At GoComputek, we’re used to working in diverse business environments with many different technologies. Once you engage our project services team, we will not stop until we complete our project objectives
Experience the full weight and expertise
of a highly specialized IT company
watching your back.
GoComputek was founded in January of 2005 with a long-term vision of being a new kind of IT company. A company ready to meet the new and complex technological challenges of our era. A company with a strong commitment to customer service, transparency, innovation and technological excellence. A company who 16 years later is still living up to that vision every day in a bold way. Since then our commitment to IT excellence has only grown in size and scope and so has our company. Over the years, GoComputek has slowly grown to what it is today–a fully mature managed services and cloud services provider that services over 300 endpoints and growing.
For more than 16 years now, GoComputek has been meeting and exceeding customer expectations, in both large and small business environments alike, across all of South Florida. With a special focus on security, efficiency and reliability, we have worked hard to be the best at what we do so that our customers can be the best at what they do. Perhaps what distinguishes us the most from our competition is our ability to adapt to less than ideal circumstances while maintaining a strong commitment to our customers’ success. When failure is not an option, ingenuity is key and our team is up to the challenge.