Closing an Eight Year Gap

Stories from the GoComputek Team

RY Testimonial Photo
Ray Yara, Plant Manager - Saint Augustine Church
I’m extremely happy with all the support and technical knowledge of the staff at GoComputek. They are always willing to help you with anything you might need and solve your problems ASAP. I believe they are a great team to work with. I would recommend them to anybody who needs a professional IT service.

Category:

Rebuild

Industry:

Non-Profit

Title:

Closing an Eight Year Gap

STA Breezeway and Offices

St. Augustine Catholic Church and Student Center is not your average parish. This sleepy-looking, Spanish-tiled church tucked away behind University of Miami’s beautiful Coral Gables campus is home to over two dozen ministries and a thriving community of students, young adults, retirees and young families. You’re just as likely to see a group of people assembled there for 8:00 A.M. Mass as you are for 8:00 P.M. bible study. There is something happening every day and night of the week.

Serving such a sprawling demographic takes a dedicated staff, an army of volunteers and wise stewardship on the part of its priests. It also takes reliable IT. For years St. Augustine needed an IT overhaul, but several factors impeded that process. Finally in the summer of 2019, with the installation of a new parish administrator, Fr. Richard Vigoa, the parish was ready to make the transition. Upon the recommendation of a friend within the young adult community, Fr. Vigoa called us up and a beautiful partnership began!

Q&A
with the GoComputek Team

What is unique about the customer relationship with Saint Augustine Church?
Everything. Already when you are dealing with a non-profit organization, everything is different--from the budget and approval process to the sales and purchase cycle. But when you're dealing with a place that serves as a second home to people of all ages and from every corner of the community, there is a certain sense of responsibility that is inescapable. People's lives are stored in those computers, from their baptisms and first communion to their wedding and death certificates. Protecting this information is protecting the people the church serves and we're proud to be a part of that.
What industry-specific solutions has GoComputek brought to Saint Augustine Church?
Given the many challenges of a non-profit organization, GoComputek has played a crucial role in making sure Saint Augustine's IT systems remain operational and secure. Beginning with hardware, we made strategic purchases to ensure longevity and quality of parts while keeping costs low and on budget. We have prioritized security by implementing a secure network infrastructure so that sensitive information remains protected in the event of a breach or infection. We have also helped Saint Augustine Church improve their productivity by implementing Office 365 through Microsoft's non-for-profit portal, which is offered at a significantly reduced price for qualified NPOs. By migrating and consolidating all the Parish data into a new modern system, we have helped align Saint Augustine Church with its short and long-term IT goals. Lastly, we keep everything up-to-date and running smoothly with our proactive maintenance plan at a reduced price which is made available to NPOs.
What is on the horizon for Saint Augustine Church?
We're currently in the process of setting up a professional wireless mesh system at Saint Augustine Church which will interface with their secure network infrastructure and create a seamless wireless experience throughout the Parish office and Parish hall areas. This system will help make Saint Augustine's wireless network access available to both guests and ministries without compromising the security of their internal systems. If your business is in need of a technological makeover which will allow you to be more competitive and productive, don't wait until it's too late. Contact us right away for a free network assessment and together we can come up with a technological roadmap that will help you accomplish all your IT goals!

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About GoComputek

GoComputek was founded in January of 2005 with a long-term vision of being a new kind of IT company. A company ready to meet the new and complex technological challenges of our era. A company with a strong commitment to customer service, transparency, innovation and technological excellence. A company who 16 years later is still living up to that vision every day in a bold way. Since then our commitment to IT excellence has only grown in size and scope and so has our company. Over the years, GoComputek has slowly grown to what it is today–a fully mature managed services and cloud services provider that services over 300 endpoints and growing.

For more than 16 years now, GoComputek has been meeting and exceeding customer expectations, in both large and small business environments alike, across all of South Florida. With a special focus on security, efficiency and reliability, we have worked hard to be the best at what we do so that our customers can be the best at what they do. Perhaps what distinguishes us the most from our competition is our ability to adapt to less than ideal circumstances while maintaining a strong commitment to our customers’ success. When failure is not an option, ingenuity is key and our team is up to the challenge.

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