{"id":580,"date":"2019-12-23T18:32:25","date_gmt":"2019-12-23T23:32:25","guid":{"rendered":"https:\/\/www.gocomputek.com\/?p=580"},"modified":"2021-04-09T12:10:18","modified_gmt":"2021-04-09T16:10:18","slug":"from-the-help-desk","status":"publish","type":"post","link":"https:\/\/www.gocomputek.com\/from-the-help-desk\/","title":{"rendered":"From the Help Desk"},"content":{"rendered":"\t\t
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IT Reflections for Life and Business<\/span><\/p>\n

People aren\u2019t usually conscious of their own breath. It\u2019s only when the weather gets cold and we can see it, or when we get a cold and can\u2019t breathe that we notice our breath.\u00a0 It\u2019s the most essential thing we need for life and we take it for granted. <\/span>IT support<\/a> in <\/span>Miami<\/a> can be like that for most people. Our <\/span>hardware<\/a>, <\/span>software<\/a>, <\/span>interactive consoles<\/a>, <\/span>all the technology we use every day<\/a> has become as immediate, as automatic as breathing. It\u2019s only when we experience a glitch, get an error message, or get hacked that we realize we depend on something and someone (many \u2018someones\u2019) completely outside of our immediate surroundings to use the technology we think of as close, as ours. This is why finding a reliable and trustworthy <\/span>IT Help Desk<\/a> in Miami is so important.<\/span><\/p>\n

Reliable Support<\/span><\/p>\n

Our company<\/a> has made a business of being that something, that someone who people call when things go wrong. Of course, we would rather not get the <\/span>call<\/a>. We install <\/span>infrastructures<\/a> with every possible glitch and problem in mind to avoid delay, loss of communication and information, and above all to keep our clients\u2019 information safe. So, as much we like to help our clients, no news is good news (most of the time).\u00a0\u00a0<\/span><\/p>\n

Risks and Rewards<\/span><\/p>\n

But, honestly, the best part of business, for us, at least, has been getting to know our <\/span>clients<\/a>. When we started 14 years ago out of a small apartment, we had <\/span>a handful of customers<\/a> who were all taking a chance on a <\/span>startup IT company<\/a>. We poured everything we had into building systems that were reliable, affordable and safe. The technology was new and unfamiliar, so were the clients. Every challenge was a first-time challenge; every solution a first-time solution. Something wonderful happens when two parties are willing to take a risk together\u2014they become connected. Those first few clients feel like family to us now. Some of them call the office for advice completely unrelated to their tech needs. Some invite our techs to social gatherings.<\/span><\/p>\n

Connecting with our Customers<\/span><\/h4>\n

There\u2019s a strange kind of joy that comes from being the unseen force of good behind our clients\u2019 success. The goal of <\/span>IT Help Desk Support<\/a> in Miami is to serve our customers so that they can serve their customers. But it\u2019s not enough to be the man behind the curtain, working in happy obscurity. We have to find ways of maintaining connection with our customers, even if they only call when things go wrong. Especially if they only call when things go wrong. <\/span>Connection<\/a> is the reason why any of this technology exists in the first place. Let\u2019s make sure we apply our own science.<\/span><\/p>\n

<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

IT Reflections for Life and Business People aren\u2019t usually conscious of their own breath. It\u2019s only when the weather gets cold and we can see it, or when we get a cold and can\u2019t breathe that we notice our breath.\u00a0 It\u2019s the most essential thing we need for life and we take it for granted. […]<\/p>\n","protected":false},"author":4,"featured_media":1820,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":"","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[]},"categories":[18],"tags":[21,22,23,24,25,26,27,28,29,30],"yoast_head":"\nFrom the Help Desk - GoComputek: Managed IT Services Miami<\/title>\n<meta name=\"description\" content=\"Finding reliable IT Help Desk support in Miami can be challenging. 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