{"id":635,"date":"2019-12-24T17:54:10","date_gmt":"2019-12-24T22:54:10","guid":{"rendered":"https:\/\/www.gocomputek.com\/?p=635"},"modified":"2021-04-09T12:02:54","modified_gmt":"2021-04-09T16:02:54","slug":"a-conversation-with-david-riobo-a-look-back-at-humble-beginnings-and-the-project-that-changed-him","status":"publish","type":"post","link":"https:\/\/www.gocomputek.com\/a-conversation-with-david-riobo-a-look-back-at-humble-beginnings-and-the-project-that-changed-him\/","title":{"rendered":"A Conversation with David Riobo: A Look Back at Humble Beginnings and the Project that Changed Him"},"content":{"rendered":"\t\t
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Introducing David Riobo<\/span><\/p>\n

IT stands for <\/span>Information Technology<\/a>. But it could just as easily stand for Intense Training. I sat down with our senior tech, <\/span>David Riobo<\/a>, to talk about his journey with IT project services at GoComputek. From his family\u2019s in-house computer geek to a level 3 tech, David has come a long way. It\u2019s taken a lot of training and some steep learning curves to get him where he is now. One project, in particular, shaped him as a tech and a person.<\/span><\/p>\n

Q.<\/strong> When did you start working at GoComputek?<\/span><\/p>\n

A.<\/strong> In October of 2014.<\/span><\/p>\n

Q.<\/strong> What was your skill level when you first got hired?<\/span><\/p>\n

A.<\/strong> I basically had an A+ cert, but had no experience working with <\/span>business-level environments<\/a>. My family and friends would ask me to look at their home computers. I built some video-gaming rigs. Back then, we didn\u2019t have smart homes, so the home-based units I was working on weren\u2019t as complicated as some of the setups people have in their homes now. I did some <\/span>WiFi extenders<\/a>, stuff like that.<\/span><\/p>\n

Heating Up<\/span><\/h4>\n

Q.<\/strong> So, were you overwhelmed when you first started working on IT project services?<\/span><\/p>\n

A.<\/strong> No, because <\/span>Jio<\/a> (GoComputek\u2019s president) didn\u2019t let me do things that I wasn\u2019t ready for. He trained me, and his training style is very methodical when it comes to <\/span>IT project services<\/a>. He would show me how to do something and then let me do it by myself. That one thing would be all I was in charge of doing for a day. Once I got something down, I would go onto to more challenging things.<\/span><\/p>\n

Windows XP<\/a> and <\/span>7<\/a> were what we were working with back then. I knew my way around it, so I got it quick. When I ran into a problem, he\u2019d let me figure it out. There was more time back then to learn and be taught.<\/span><\/p>\n

Q.<\/strong> When did the pace pick up?<\/span><\/p>\n

A.<\/strong> The pace picked up in 2016 with <\/span>PNS<\/a>. They had an email service through a company that was terrible. All they had was <\/span>Exchange<\/a>, with 5GBs of space. They had to buy a bunch of separate licenses. They were getting ripped off. We got them off that and migrated their emails.<\/span><\/p>\n

Then they decided they wanted to build a data center, and that\u2019s when things really took off. Initially, the project was supposed to be 13 <\/span>servers<\/a>. It went from 13 to 24. They weren\u2019t our only client, either. So, we were building this data center, serving our other clients, and answering helpdesk tickets. I started pulling 12 to 13-hour days. We lived in the conference room at PNS. Jio started writing the whole project down on the white board in the conference and all over the glass.<\/span><\/p>\n

Professional Growth<\/span><\/h4>\n

Q. <\/strong>How did the PNS IT project services affect you as a tech?<\/span><\/p>\n

A.<\/strong> I learned so much–I encountered so much new technology, learned how to install a <\/span>Forcepoint<\/a> firewall, and mastered <\/span>server virtualization<\/a> and VLANs.<\/span><\/p>\n

Q<\/strong>. Are you still in the cycle of training and learning?<\/span><\/p>\n

A<\/strong>. I\u2019m not learning quite the same way. There are a few things that I\u2019m still learning from Jio. We\u2019re learning at the same rate, sometimes. For example, with the Forcepoint firewall installation. We were learning the process at the same time. He still helps me when I get to the end of what I know.<\/span><\/p>\n

It\u2019s my turn to train people now. And I\u2019m not good at training people. It\u2019s been a challenge for me to figure out how to explain a process to Victor or Randy. I notice, though, that as I try to explain things, I get a new level of understanding of something that I might already know. The same thing happened with the Forcepoint firewall. As I was explaining some things to Jio, I got a deeper understanding of it.<\/span><\/p>\n

Personal Growth<\/span><\/p>\n

Q.<\/strong> Do you feel you\u2019ve grown as a person?<\/span><\/p>\n

A<\/strong>. The PNS project helped me to grow as a person, for sure. With most of our clients, we would work on a project and then leave. At PNS I had to learn office politics and how to deal with people on a day-to-day basis. In IT you work with everyone in the company. We have to talk to everyone\u2014not through email. You talk to them face-to-face. After a while, you get to know them on a personal level. We\u2019re not your typical introverted IT guys, either. The people at PNS chat with you and get to know you. If I\u2019m waiting for something to load or for something to finish, I can have a conversation. I\u2019ve made close ties at PNS.<\/span><\/p>\n

Q.<\/strong> What are you forward to in terms of new challenges?<\/span><\/p>\n

A. <\/strong>Tier 3 IT<\/a> is my next challenge–full-blown implementation of IT systems by myself and all the <\/span>architectural<\/a> aspects of infrastructure and testing. With the wealth of knowledge I\u2019ve acquired from this project, I feel like I can adapt to anything that\u2019s coming. I feel like I\u2019m more ready than ever to attack anything that comes through. There\u2019s always new technology that we have to learn. I had to master Forcepoint. I will master new things.<\/span><\/p>\n

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Introducing David Riobo IT stands for Information Technology. But it could just as easily stand for Intense Training. I sat down with our senior tech, David Riobo, to talk about his journey with IT project services at GoComputek. From his family\u2019s in-house computer geek to a level 3 tech, David has come a long way. 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